Financial Glossary what is cold-calling


Cold Calling

An approach by a salesperson to a prospect (prospective buyer) either by telephone or in person where no previous contact has been made. In the UK, cold calling in respect of life assurance, pensions and unit trusts is subject to a code of practice which must be followed by the salesperson. It requires the salesperson to open the call by declaring their name, their company and the purpose of the call.
Back to Home